This can be done by locating the log.liveupdate file on the computer. The file should be in one of these locations:
C:Documents and SettingsAll UsersApplication DataSymantecLiveUpdate
C:ProgramDataSymantecLiveUpdate
At the beginning of each LiveUpdate cycle, the LiveUpdate version will be shown. Verify the version of LiveUpdate reflects the version you have installed on SEPM.
Please proceed to Step 4, if the correct version is shown.
Step 2) LiveUpdate Installer
Assume the wrong LiveUpdate version is installed on the system, locate the LiveUpdate installer shipped with your release of SEP as per above.
Step 3) Remove LiveUpdate and install the correct version for SEP
- Uninstall 'Symantec LiveUpdate' from the Windows Control Panel,
- Reboot the server,
Adobe fuse for mac file. - Install the LiveUpdate shipped with your release of Endpoint Protection.
Step 4) Cleanup the LiveUpdate Catalog and Re-register SEPM with LiveUpdate.
Virus And Spyware Definitions Connection Failed Windows 10
Open a command prompt and change directory to the following path (or the relevant path for the current installation).
C:Program FilesSymantecSymantec Endpoint Protection Managerbin
Type the following commands:
lucatalog -cleanup
lucatalog -forcedupdate
Step 5) Apply latest certified definitions.
Move the .jdb file previously downloaded into this folder (or the relevant folder for the installation)
C:Program FilesSymantecSymantec Endpoint Protection Managerdatainboxcontentincoming
File will be processed, and within a few minutes virus definitions will be updated on the SEPM Console and to the respective clients.
Click 'Refresh' on the Console home page, if this is not the case.
Step 6) Proxy Settings
For environments with a corporate proxy, allow HTTP port 80 or FTP ports 20, 21 and port 443 connections to these hosts:
liveupdate.symantecliveupdate.com
liveupdate.symantec.com
update.symantec.com
Note that IP address obtained by DNS resolution, should not be used, as this may be subject to change due to system updates and load balancing. It is highly recommended that the provided hostnames are used.
Disable content caching and AV scan in the proxy for that connection to avoid corruption of the definition files.
Virus And Spyware Definitions Connection Failed Using
Step 7) Monitor System
Virus And Spyware Definitions Connection Failed Using
Allow 24 hours to verify that LiveUpdate is now working properly. Monitor the system for a few days to ensure that updates are downloaded and installed properly.
